Site Terms & Conditions
Glamping - By Booking via our website you are accepting all terms and conditions.
You must not travel to our site to uphold your booking if you are experiencing symptoms of COVID19. You will be asked to leave immediately. If you become unwell whilst you are staying with us, you must return home immediately. Either notify us via phone or email. Guests are advised to us the NHS test and trace posters provided in each glamping vehicle. You must adhere to 2m social distancing whilst on site. You must use a mask in enclosed indoor communal areas where appropriate i.e. washing up area. Bookings are limited to a maximum of 6 people. We have amended the cancellation policy to reflect COVID19.
It is your responsibility as the guest to ensure your booking meets with the current government guidance for the time your booking is made. If your booking does not fall within the guidance or has been knowingly booked as such, you will be asked to leave and no refund will be given.
COVID 19 - Please ensure you have appropriate travel insurance to cover you in the event that you can't make your stay due to COVID. Such as: https://www.staysure.co.uk/
You must be prepared to follow all onsite guidance related to COVID and you are required to provide all contact details for all party members aged 18 or over.
Breaks Fold Farm is acting on behalf of Wooly Back Productions LTD, Shred and Butta LTD and First Saturday Vintage/Claire Swingler as a booking agent and site host. All feedback and complaints regarding the vehicles are to be made direct to the vehicle owners, not Breaks Fold Farm.
1.1 When the following words are used in these Terms and Conditions, this is what they will mean:
“Terms”: these terms and conditions.
“Campsite”, “We”, “Us”, “Our”: Breaks Fold Farm Glamping, West End, North Yorkshire, HG3 4BB.
“Booking”: a booking request submitted to Us via Our Website, email, phone, post or in person.
"Arrival Date": the date on which your booking commences and you are due to arrive at the site.
“Prices”: the cost of Our services as detailed on the Website.
2.1 These Terms and Our price list set out the entire agreement between you and Breaks Fold Farm Glamping for the supply of Our services to you. Only these Terms shall apply to Our contract with you.
2.2 Please check that the details in these Terms and your Booking are complete and accurate before you submit your Booking.
2.3 By submitting a Booking you are deemed to have accepted these Terms.
2.4 We reserve the right to change these Terms including terms related to any new policies on the main camping page at any time and any such changes will take effect immediately when posted on the Website, at the Campsite, or otherwise brought to your attention. You are bound to this by booking.
2.5 In addition to these Terms, you must comply with the Rules below.
2.6 If you do not adhere to our Terms and rules or fail to pay for your accommodation, you will be in breach of your contract and will be made to leave.
2.7 A booking can not be made for less than 2 nights or for more than 28 nights. No long term lets are available.
2.8 These terms and conditions may change at any time and any new conditions or amendments will apply to your booking.
3. Making a Booking
3.1 You can only book online using our website.
3.2 Bookings are not transferable to another party.
3.3 When making a booking you agree that you or at least one member of your party is twenty one (21) years or over, you have the authority of all persons in your party to book on their behalf, you accept these Terms & Conditions and you agree to be responsible for any loss or damage caused by any member of your party.
3.4 Advance bookings may at times be subject to minimum stay periods. These vary by season and please refer to Our Website for further details.
3.5 The Glmaping site is to be used for recreational use only.
3.6 If you are part of a group booking of 6 people or over, you must phone us before making a booking otherwise you may be refused entry on arrival.
3.7 A booking can be made for a maximum of 28 nights.
3.8 You must be able to provide proof of booking on arrival, either a printed confirmation or a screen shot on a mobile device.
You, together with all members of your party, are required to comply with the following rules:
4.1 We reserve the right of admission. We only accept responsible guests that are considerate to fellow campers/guests and be respectful of the environment.
4.2 All children must be closely supervised by an adult due to moving farm machinery and livestock nearby AT ALL TIMES.
4.3 If you bring a dog, this remains your responsibility at all times, must be on a lead and not left unattended. Dogs are limited to a maximum of 1 per party and will incur an additional charge, they must be exercised away from the main glamping areas. You are responsible for any mess, which should be cleared up and disposed of immediately. You will be asked to put your dog on a lead if it is seen roaming free around the camping area or any other area on the farm.
4.4 There must be no loud or disrupting noise after 22:00 before 08:00.
4.5 The Glamping site is limited to only the existing units – not additional tents, campers, gazebos etc will NOT be accepted onto the site.
4.6 Leave your accommodation as you found it, ie: no litter or damage. You will be liable for any damages or excess cleaning caused to any of our property and will be charged. Damages deposits will be refunded within 48 hours directly to the booking payment card after the glamping unit has been fully inspected.
4.7 Music players/radios must be kept to a reasonable volume and then switched off by 21:00.
4.8 Strictly NO fireworks, chinese lanterns, guns or weapons.
4.9 No hen/stag parties or weddings.
4.10 Drunk, disorderly or abusive behaviour will not be tolerated. We reserve the right to ask you to leave should this occur. No refund will be given.
4.11 We cannot accept responsibility for your possessions or any personal injury of any kind sustained while on Our land, subject to Section 8 - Liability. You must not stray into fields or buildings around the farm. This is for your own personal safety.
4.12 Your glamping unit will be reserved for your party and you are only permitted in the space designated for this unit. You must use the allocated toilet and shower facility for your unit.
4.13 No open fires are allowed. BBQs are permitted if raised off the ground to protect the grass and fire pits are available to hire.
4.14 You are liable at all times for any fires, BBQs and other activities undertaken around the site. We do not allow open fire of any sort inside your unit due to the high risk of carbon monoxide poisoning. All glamping units are non smoking or vaping, you are not permitted to do either in your unit.
4.15 Whilst on Our land, you and any members of your party must not enter any buildings apart for the toilet/shower facilities, or climb over any dry stone walls, fences or barriers.
4.16 Any accidents on Our land must be reported to the check in point or a member of staff so we can log them in Our Accident Book.
4.17 Check in is not before 16:00, you may be liable to a fee of £25 if you arrive before this time or you may be asked to leave and come back at 16:00. You must vacate your chosen accommodation by 11:00 on your departure day promptly, unless a late check out has been granted by prior agreement (surcharge of £50), please ask the site management.
4.18 You must keep to the 5mph speed limit on our farm and site for your own and others safety. Vehicles must be parked in the designated area for your glamping unit. If you take your vehicle onto the field and get it stuck, you will be charged to tow it out. You will also be liable to pay for any damages to the field. You will also be charged if you require us to jump start your car due to flattening the battery.
4.19 You must take large items of rubbish away with you i.e. broken, tents, cardboard, chairs etc. Only general food waste and packaging is to be disposed of in our bins. You may be liable to a £40 charge if we end up having to dispose of bulky items on your behalf.
4.20 We do not offer any sort of storage facility for any items. If you do leave your property on our site, we will make reasonable attempts to contact you and after 21 days it will be sold and we will take the value of storage costs from the sale.
4.21 You must not cross other pitches or encroach upon the privacy of other guests. You will be asked to leave with no refund if you do so.
4.22 We are currently not accepting any day visitors on site.
4.23 If you plan on arriving back on site after 22:00, you must park your vehicle in the designated area near the check in point in the main farm yard.
4.24 Please note if you have booked multiple services we have maximum numbers of people we allow in each facility due to fire safety regulations. Fire truck 2 guests. School bus 5 guests. Citron Camper 4 guests. Patricia 6 guests.
5.1 The prices are based on a nightly rate unless otherwise stated. Prices include VAT at the current prevailing rate.
5.2 Whilst we will make every effort to ensure that our prices remain unchanged, they may be amended at any time.
5.3 Prices do not include any additional services, features and facilities unless expressly stated.
5.4 Promotions, deals or discounted offers are subject to availability and cannot be used in conjunction with any other offer or discount and may be withdrawn at any time. Retrospective refunds are not permitted against any offer or promotion advertised after such time a booking is made.
6.1 Credit or debit card payments must be made in advance of arrival and online.
6.2 Non-payment renders your contract with us as invalid and you will be asked to leave the site.
6.3 We only accept prebooked fully paid bookings.
7. Cancellation, refunds and amendments to your booking
7.1 If you want to amend your booking, you must notify us as soon as possible. Subject to availability and the conditions below, amendments to your booking can be made free of charge if you notify Us before the 28 days prior to your Arrival Date. If the amendment increases the price of your booking, the increased amount will be charged
7.2 If you want to amend your booking within the 28 days prior to your Arrival Date, a £100 fee will be charged on top of any price increases as a result of the amendment.
7.3 You may cancel your booking at any time. We do not offer refunds for cancelled bookings, unless a minimum of 2 months notice is given with a valid reason (you will be charged an admin fee to cover our costs). We offer an amendment policy only (7.1, 7.2 and 7.6).
7.4 The full balance of your booking must be paid in full before arrival.
7.5 A booking can only be amended once. No booking amendments will be accepted by Us within the 14 days prior to your Arrival Date.
We do not accept poor weather as a reason for cancellation/rebooking, unless it is deemed as unsafe and risk to public safety i.e. flooding, hurricanes and other extreme weather conditions in which case you will be contacted and offered an alternative.
Exceptions to the cancellation policy include COVID, whereby we can no longer provide you a service due localised or national local downs. In the event of this you will offered to move dates or be fully refunded.
Please read this section as it is important that you understand what you are agreeing to.
8.1 Nothing in this section limits or attempts to limit our liability for death or personal injury caused by Our negligence or for fraud or fraudulent misrepresentation, or for any other matter for which it would be illegal or unlawful for us to exclude or attempt to exclude Our liability.
8.2 If we fail to comply with these Terms we are responsible for loss or damage you suffer that is a direct and foreseeable result of Our failure or Our negligence. We shall not be responsible for any losses that you suffer that are indirect or not foreseeable, including, but not limited to, loss of income or revenue, loss of business and loss of anticipated savings.
8.3 Where we are responsible for your loss, Our maximum liability shall be no more than to refund the amount paid by you for the holiday.
8.4 As our site is located in a rural environment, we do not accept responsibility for any damage, injury or inconvenience caused by livestock, plants, trees, wildlife or weather. We advise you to have the relevant insurance.
8.5 Should any of the vehicles owned by your party get stuck and require assistance or towing, we shall not be held responsible for any damage caused to the vehicle(s). You should check that your insurance cover will allow secondary towing. There may be a charge for this service of £20.
8.6 We do not accept responsibility for anything that adversely affects your holiday that is outside of Our control. We advise you to have suitable travel insurance.
8.7 These Terms are governed by the laws of England and Wales.
9.1 Your data is stored securely and is only used with regards to your booking. Your information will never be passed onto a 3rd party. If you receive an email from us and do not wish to be on our mailing list you can opt out at any time. Payment details are not stored or seen by us and are only used for the purpose of you creating a booking through Stripe. We hold a copy of the 2016 GDPR policy which you are welcome to view. Please see the separate GDPR policy for more information on this.